If you’re not satisfied with the recording and would like a different tone or tempo, or if we’ve pronounced a word incorrectly, we’ll gladly re-record the material. Our clients are generally satisfied with our recordings provided they have been careful enough to provide any relevant directorial instructions or pronunciation guides before the first take.

We can often deliver shorter recordings within a few hours.
Our delivery times depend however on the extent of the project and the voice you have chosen.
Most of our voices marked with an asterisk can be delivered within 24 hours provided the script is no longer than 1,200 words.

Once you’ve placed your first order, you’ll be supplied with login details for our order system where you can easily follow the entire process and ultimately also download your files. We save backups for you for two years, so you can always come back and download the material you need.

It depends on the type of voice recording you need. For dubbing or lip-syncing in animations, for example, we’ll need a film to sync the voices to. For other types of work such as e-learning or TV commercials, timecodes will often suffice.